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The initial assessment process to prioritize incoming adverse event reports based on seriousness, expectedness, and regulatory reporting requirements.
Upon receipt, a case describing hospitalization for anaphylaxis is triaged as high priority (serious, potentially unexpected), while a case of mild headache is routine priority.
Company SOPs, EU GVP Module VI
Triaging based solely on seriousness without considering expectedness. An unexpected non-serious event may require faster assessment than an expected serious event.
Walk me through your triage criteria. How do you ensure expedited cases are identified within appropriate timeframes?