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An adverse event report obtained through organized data collection systems such as clinical trials, registries, patient support programs, or active surveillance programs.
During a Phase III clinical trial, a patient reports headache during a scheduled follow-up call. This is solicited because it was collected as part of an organized protocol.
ICH E2D Section 2.2
Treating all patient support program reports as spontaneous. If the program involves active follow-up or questionnaires, reports are typically solicited.
Describe your process for determining whether a report from a patient support program should be classified as solicited or spontaneous.