Definition

In digital/social media reports, the reporter may be identifiable by username, profile, or direct contact. Same validity criteria apply as for traditional reports.

Example

User with verifiable profile reports AE in reply to company post; follow-up possible.

Regulatory source

ICH E2D(R1), EMA social media

Common mistakes

Assuming all social media reports are non-identifiable.

Inspector question

How do you assess identifiability of reporters from digital channels?

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