The Medical Information Call

Identify embedded adverse events in product inquiries

Role: Medical Information Specialist

Context: You work in the Medical Information department. A physician has called with what seems like a routine product question.

Task: Determine if this call contains reportable adverse event information.

Step 1 of 2

The Phone Call

interview

Physician: 'Hi, I'm Dr. Patterson from Memorial Hospital. I have a quick question about Cardizem dosing. One of my patients - she's 67 - has been on your drug for about 3 months now and she's been complaining of persistent dizziness. I'm wondering if I should adjust the dose or if this is something that usually goes away on its own. What do you typically recommend?'

Does this call contain a reportable adverse event?