The Monday Morning Voicemail

Practice identifying valid cases from consumer phone reports

Role: Drug Safety Associate

Context: You've just arrived at your desk on Monday morning. The voicemail light is blinking. You press play and hear a message from a concerned family member.

Task: Determine if this voicemail contains a valid adverse event case and what actions are required.

Step 1 of 3

The Voicemail

voicemail

Hi, this is Margaret Chen calling about my father. He's 78 years old and started taking Cardizol about two weeks ago for his blood pressure. Yesterday he fainted while getting out of bed and hit his head on the nightstand. We took him to the emergency room and the doctor there said it might be related to his new blood pressure medicine. He's okay now but I'm worried. Can someone please call me back? My number is 555-867-5309. Thank you.

Does this voicemail contain a valid adverse event case?